A few years ago, during a planning session in our office, we drew a quick diagram on a whiteboard. It showed three shapes.
- The large rectangle at the top was labeled "What we COULD do" Lots of good ideas deserved a place in this box!
- The much smaller rectangle below it was labeled "What we SHOULD do" Ahh yes, those pesky obligations.
- And finally, at the bottom, was a tiny little square: "What we WILL do!"
That picture keeps coming to mind as the COVID-19 shutdown orders on retailers of "non-essential" goods are starting to be lifted.