Outcalt & Johnson: Retail Strategists, LLC
  • Home
  • Thought Leaders
    • Retailers Hold the High Cards Now
    • Coming Soon: Impending Blight
    • Amazon's Relentless Disruptiveness
    • 3 Levels of Retail Accountability
    • 9 Steps to a Retail Growth Plan
    • Turnaround Case Study
    • Follow on Twitter
  • Innovative Team
  • When to Call Them
  • What They Do, and How
    • Strategic Retailing
    • Sell My Store, Please!
    • Retail Turnaround Experts
  • Projects by Client Type, Size, Location, etc
    • Crisis/Turnaround
    • Assessments/Action Plans
    • Owner Issues/Organizational Development
    • Growth Management/Target Marketing & Merchandising
    • Financial/Restructuring
  • Links to Recent Clients
  • About
    • Bios/Credentials >
      • What People Say About Them
    • Co-Founders, The Retail Owners Institute®
    • Retail STRATA:G® Online Resources
    • Get to Know Them: Online Webinars
    • Retail Speakers
    • Custom Webinars
  • Contact

When you CAN re-open stores...SHOULD you?!

4/16/2020

 
Retailing is so great. Every retailer is an optimist, a people-person, and a bold risk taker. (We know; we were one.) Every retailer wants to get their stores re-opened, and their staff people re-employed. 

Granted, there are many arguments, pro and con, about "Re-Opening the Economy." And in a number of communities in the U.S. and elsewhere, some re-opening of stores and restaurants is occurring. ​​
The loud noise about re-opening has prompted us to anticipate questions from retailers coming our direction. To that end, we've developed our response (with built-in encouragement!)

When/if you can re-open your store(s)...
SHOULD YOU??!!

 
ENOUGH DEMAND?      
  • Do you have proprietary, exclusive merchandise?
  • Is your website and social media effective now?
  • Will you have a competitive edge?  
  • Will there be "vigor" around your store(s)?  
  • Are you truly a destination retailer? Or do you rely on others' traffic?   
  • How loyal is your customer base? And how large is it? 
  • Does your staff have a personal following?
  • Will your customers be confident enough to resume buying from you?

FINANCIALLY CAPABLE?
  • Can you personally fund the losses?
  • How much and for how long?
  • Is debt available? If so, how will you repay it?
  • Leases and other contractual obligations?
  • Have you thoroughly considered Chapter 7?   

​OPERATIONALLY CAPABLE?
  • Will your staff have confidence in the safeguards you are providing in your stores?
  • Do you have the appropriate technology to manage more online sales, in-store pickup, etc?
  • What is the potential liability exposure, if any, if  customers or staff become infected by the virus?
  • Does your store radiate cleanliness and safety?

AND, OUR MAIN QUESTION 
(IF THOSE ABOVE DIDN'T STUMP YOU)

Can you honestly say "Yes!" to all three of these questions about re-opening?
  • Do you have the Capacity to re-open? 
  • Do you have the Appetite to re-open?
  • And most important, do you still have the Stomach to re-open in these times?!

​Yes to all three? Then GO FOR IT!!! We admire you more than ever!
©Copyright, Outcalt & Johnson: Retail Strategists, LLC and The Retail Owners Institute®

Comments are closed.

    Tips, Tactics & Insights  from Retail Strategists

    All
    Culture
    Financial Strength
    General
    Inventory Management
    Leadership
    Owner's Responsibilities
    Pandemic
    Perspective
    Retail Growth
    Retail Projections
    Strategic Opportunities
    The Economy

Powered by Create your own unique website with customizable templates.