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Patricia M. Johnson has been involved professionally with strategic market analysis and marketing planning for nearly thirty years. A graduate of Whitman College, she founded her own strategic planning consulting practice in 1976, working with businesses and institutions based in the Pacific Northwest. She has been an officer of a national bank, director of a college news service, and co-published a national newsletter for practicing design professionals. She presently serves as a trustee of an independent K-8 school in Seattle. An author and professional speaker on retail issues, hers are the words which describe many of the secrets of the new millennium's retail: "parallel particle markets," "retail populism," "market typographies," "virtual regions." She is a member of The Institute of Management Consultants, The National Retail Federation and The Turnaround Management Association. Richard F. Outcalt has been a national consultant for retail financial management and planning for more than twenty-five years. Prior to that, he was an executive for a national department store organization, and for ten years was owner/operator of three independent specialty stores. In 1977, he formed his own private consulting practice (thus making him the "junior" partner of OJRS). A graduate of Duke University, he earned an MBA in retailing from the University of Pittsburgh. With a fervor that suggests that retailing is the heart of economic life, he was president of both the Foundation for Private Enterprise Education and a national board member of the Institute of Management Consultants, Washington, D.C. He is a member of the Institute of Management Consultants, The National Retail Federation and The Turnaround Management Association. In addition to their designation as a leading
consulting firm in North America, both Pat and Dick have been certified (CMC)
by the
Institute of Management Consultants
(see:
What's Behind the "CMC"?
and
IMC USA Code of Ethics),
which is the highest accreditation in the profession, earned by less than two
percent of practicing consultants. © 2001-2005. Outcalt & Johnson: Retail Strategists, LLC |